At Toy Fun, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of the purchase date for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase. Certain items, such as personalized or clearance items, may not be eligible for return. Please contact our customer support team to initiate the return process and receive further instructions.